1.Can you customize the size of my dress(Custom-made size or plus size)?If you standard sizes don't work for you,we can make you a custom-sized dress.Please contract us before order,we will send custom-made size chart to you,fill in then back to us.
2.If I want to wear high heels with the dress,should I add the length of my heel to my hollow to the floor?The tailor will automatically add 5 cm from the hollow to the floor measurement you provided to account for shoe length.If you think 5cm might not be enough,you could add length to your hollow to the floor measurement as you see fit.
3.Will I be able to alter my dress if I receive it and it doesn't fit exactly right?Yes.If your size fluctuates or you want to modify the dress slightly,we always leave a few inches in the seams so that your local tailor can easily make alterations as needed.Dresses generally have a margin of 1 inch on either side of a seam.Flower detailing,beading or belts/Ribbons may limit ability to let a dress out.
4. How long is the processing time and shipping time?
1).Processing time: 7--30 days to be ready for shipping if your order quantity is below 500 pieces2).Shipping time: by sea: 28-40 days , by air: 4-7 days
5.Is the price including the other accessories?Dear friend,Unless specially marked,the price does not including any accessories,such as gloves,veils and the crinoline petticoat.
6.Why the dress has some different in color with the pictures?Since computer screens have chromatic aberration,especially between CRT screen and LCD screen ,we can not guarantee that the dress will be exactly the same as the photos you saw.
When you receive the item , if you find any question , please contact us within you receive the item 48 hours . We appreciate your patience & understanding , Please contact us before you leave neutral or negative feedback . we very glad to solve all problem with you;please contact us firstly before sending items back to us,and we don't accept returns without contacting us.
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