Retaurant calling and management system Record customer call and waiter response time Convenient for staff evaluation

 Restaurant Calling and Management System MMC-SM01  

Introduction:1) The restaurant calling and management system is a product mixed with the digital / phonetic wireless service calling system to solve the problems in the service monitoring and management. It can analyze on all kinds of data in the service process and make several report forms to provide references to the managers, standardize the service process and assess on the waiters' workload and efficiency effectively

2) The service monitoring and warning system has solved the problems of quick responding in the service process, so the director can know the working state of every waiter, the calling quantity of the guests, the responding time of the waiters, and whether there is any overtime calling at any time. The boss can also sample the tests on the working status of the waiters and managers. Furthermore, the personnel department can evaluate the working quality of every waiter objectively through the report forms provided by the system Features:1) To be capable of receiving and storing the calling and responding information, inquiring and making statistics on the historical data2) To be capable of setting the individual serving responding standard, for example: 30 seconds, 90 seconds3) To be capable of setting the corresponding relations between the personnel and the table / balcony4) To set the principal of every table/balcony according to different time frames5) To classify the popedom, different popedoms can be set to different personnel6) To monitor the service status of every waiter and every table7) To prompt "the service responding overtime" in tone and message8) To be able to draw out the report forms in all kinds of conditions9) To sequence the statistics data according to several conditions10) To be capable of linking in the interior for inquired by several people11) To form simple and understandable statistics charts for every report form12) According to the year, month, week, day or a random time frame, one can inquire about the data of a waiter, a table or the whole personnel, including: calling times, overtime times and rate of eligibility13) According to the year, month, week, day or a random time frame, one can inquire about the "calling-overtime statement" and the "rate of eligibility statement" of the data of a waiter, a table or the whole personnel

Restaurant Calling and Management System MMC-SM01